Privacy Policy

Lucid Oak built the ultiMine X app ('Application') as an Ad Supported app. The Application is provided by Lucid Oak at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Application.

If you choose to use our Application, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Application. We will not use or share your information with anyone except as described in this Privacy Policy.


Information Collection and Use

For a better experience, while using our Application, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

The Application does use third party services that may collect information used to identify you. We may work with analytics companies to help us understand how the Application is being used, such as the frequency and duration of usage. We work with advertisers and third party advertising networks, who need to know how you interact with advertising provided in the Application which helps us keep the cost of the Application free or low.

Link to privacy policy of third party service providers used by the Application:


Customer Support

When you ask for support, we will collect and store the contact information you provide and information about your game play or activity. We will also store the correspondence and any information contained within.


Log Data

We want to inform you that whenever you use our Application, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Application, the time and date of your use of the Application, and other statistics. This information is used to help us improve the robustness of the Application.


In-app Purchases

Although the download of the Application may be offered for free, some additional content can be purchased for real money in-game. If you do not want to use this feature, turn off in-app purchases in your device's settings.

Additional content is offered "as is" and by making in-game purchases you, or anyone using your device and/or credentials, are responsible for any financial transactions and you agree that Lucid Oak will not be held responsible for any loss, material or otherwise. We reserve the right to deny refunding requests for in-app purchases in cases of negligence to the terms stated here in this agreement.


Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Application does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Application.


Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Application that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.


Links to Other Sites

This Application may contain links to other sites or services. If you click on a third-party link, you will be directed to that site or service. Note that these external sites or services are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites or services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.


Children’s Privacy

We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.


Opt-Out

You may opt-out of all information collection by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.


Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.


Your Consent

By using this Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us.


Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.